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The future of household help has arrived

The future of household help has officially arrived. On October 28, 2025, robotics company 1X opened pre-orders for its groundbreaking humanoid robot, NEO, marking a significant leap from science fiction to reality. Backed by OpenAI, 1X isn’t just offering another gadget; it’s introducing a member of the family designed to handle the mundane so you can reclaim your time.

🤖 More Than a Machine: Meet NEO

NEO is designed to be approachable and safe for home environments. Standing at 1.68 meters (about 5’6″) tall and weighing approximately 30 kg (66 lbs), it features a soft body made of a 3D lattice polymer and operates quieter than a modern refrigerator. Despite its gentle build, it’s surprisingly strong, capable of lifting up to 69.85 kg (154 lbs) and carrying 24.95 kg (55 lbs).

🧹 Your Personal Household Assistant

The core promise of NEO is to take over daily chores. Through voice commands or a dedicated mobile app, you can assign it tasks like:

  • Folding laundry
  • Organizing shelves
  • Tidying up rooms
  • Putting away dishes
  • Fetching items and turning off lights

You can give NEO a list of chores, schedule a time for them to be done, and return to a cleaner home.

🧠 Intelligence That Grows With You

NEO is powered by advanced AI, making it more than just an automaton:

  • Built-in LLM: It engages in natural, contextual conversations, answers questions, and offers helpful suggestions.
  • Audio & Visual Intelligence: It can recognize when it’s being addressed and use its vision to understand its surroundings, such as identifying kitchen ingredients to suggest recipes.
  • Memory: It retains information from previous interactions to personalize its assistance over time, like remembering grocery lists or birthdays.

💡 How It Learns: “Expert Mode”

Acknowledging that no robot is born knowing every task, 1X includes an “Expert Mode.” For chores NEO doesn’t initially understand, users can schedule a session where a human expert from 1X remotely guides the robot using a VR headset. This process helps train NEO’s AI while still completing the job. The company emphasizes that these sessions require user consent and come with privacy controls, such as the ability to blur faces or define private zones.

1x store page

🛒 Pricing and Availability

NEO is now available for pre-order with a refundable deposit of $200. The full price is set at $20,000, with a subscription option of $499 per month also available. The first robots are scheduled to ship to homes in the United States in 2026, with a global rollout following in 2027.

The launch of NEO represents a bold step into a new era of personal robotics. And it’s just the Start!
1X plans to begin large-scale manufacturing of its humanoid robots in 2026, targeting 100,000 units per year to create a Robot Fleet.

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